Welcome
Delve into a realm where unparalleled customer experience meets dedication and expertise. As a seasoned Operations and Executive Support Professional, I'm passionate about enhancing your business through precise strategy and a commitment to inclusivity. Whether you're seeking to refine customer interactions, prioritise inclusivity, or improve overall satisfaction, you're in the right place. Navigate through to discover how I can be the catalyst driving your company towards success and customer loyalty. Let's build, innovate, and grow together.
PREVIOUS PROFESSIONAL PARTNERSHIPS
Services
I can take care of it, so you're free to focus your resources elsewhere
Executive Support
Services I Offer:
Executive Support:
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Comprehensive client support using a unique skill set.
Administrative Expertise In:
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Diary management.
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Travel booking and itinerary planning.
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Expenses management
Correspondence Production, including:
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Reading and responding to emails.
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Drafting letters and official communications.
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Coordinating and setting up meetings, including logistics and technical support.
Customer Experience
Services I Offer:
Operations & Executive Support:
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Expertise in enhancing customer experience and satisfaction.
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Recognition of customer experience as a pivotal factor for business success.
Customer Relationship Management:
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Assistance in building and maintaining positive customer relationships.
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Identifying areas of improvement in customer experience.
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Pinpointing and addressing pain points in existing processes.
Event Management
Services | Offer:
Event Planning & Coordination:
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Consultation to understand event requirements
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Detailed event plans, including timelines and budget considerations.
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Venue selection and booking guidance.
Vendor & Supplier Coordination:
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Identifying the best vendors for specific event needs (caterers to entertainers).
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Identifying the best sustainable vendors for clients
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Assisting with contract negotiations and ensuring timely delivery of services.