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Karen McLaren


Delve into a realm where unparalleled customer experience meets dedication and expertise. As a seasoned Operations and Executive Support Professional, I'm passionate about enhancing your business through precise strategy and a commitment to inclusivity. Whether you're seeking to refine customer interactions, prioritise inclusivity, or improve overall satisfaction, you're in the right place. Navigate through to discover how I can be the catalyst driving your company towards success and customer loyalty. Let's build, innovate, and grow together.

Optimise Your Business and Time Efficiency with Karen McLaren 

Secure your free complimentary consultation today

Karen McLaren


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UBS logo
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I can take care of it, so you're free to focus your resources elsewhere

Executive Support

Services I Offer:


Executive Support:

  • Comprehensive client support using a unique skill set.

Administrative Expertise In:

  • Diary management.

  • Travel booking and itinerary planning.

  • Expenses management 

Correspondence Production, including:

  • Reading and responding to emails.

  • Drafting letters and official communications.

  • Coordinating and setting up meetings, including logistics and technical support.

Customer Experience

Services I Offer:


Operations & Executive Support:

  • Expertise in enhancing customer experience and satisfaction.

  • Recognition of customer experience as a pivotal factor for business success.


Customer Relationship Management:

  • Assistance in building and maintaining positive customer relationships.

  • Identifying areas of improvement in customer experience.

  • Pinpointing and addressing pain points in existing processes.

Event Management

Services | Offer:

Event Planning & Coordination:

  • Consultation to understand event requirements

  • Detailed event plans, including timelines and budget considerations.

  • Venue selection and booking guidance.


Vendor & Supplier Coordination:

  • Identifying the best vendors for specific event needs (caterers to entertainers).

  • Identifying the best sustainable vendors for clients

  • Assisting with contract negotiations and ensuring timely delivery of services.

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